Terms of Service

Last updated: July 30, 2026

Overview

This website is operated by RTT MEDI. The terms “we,” “us,” and “our” refer to RTT MEDI. We provide this website, including its information, tools, products, and services, subject to your acceptance of these Terms of Service (“Terms”) and all policies referenced in them.

By visiting the website or purchasing from us, you use our “Service” and agree to these Terms. They apply to all users, including visitors, customers, merchants, vendors, and people who submit content. If you do not agree, do not access the website or use the Service.

New features or tools added to the store will also be governed by these Terms. We may update the Terms by posting a revised version on this page. Your continued use of the Service after a revision becomes effective constitutes acceptance of the updated Terms.

Our online store uses WordPress and WooCommerce technology, together with third-party hosting, payment, analytics, fulfillment, and other service providers.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority where you live, or that you are of legal age and have authorized any minor dependents under your responsibility to use the website.

You may not use our products or Service for an illegal or unauthorized purpose or violate applicable laws, including intellectual-property laws. You must not transmit viruses, malicious code, or other destructive material. A violation may result in immediate termination of access and other remedies available by law.

2. General Conditions

We may refuse or cancel service for a reasonable cause, including suspected fraud, illegal activity, abuse, or violation of these Terms.

Content you submit, other than payment-card information, may be transferred over different networks and adapted to technical requirements. Payment-card information is encrypted during transmission by the relevant payment provider.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service or access to the Service without our prior written permission. Headings are provided for convenience and do not limit these Terms.

3. Accuracy and Timeliness of Information

Information on the website is provided for general purposes. Although we try to keep it accurate and current, we do not guarantee that all content is complete, error-free, or up to date. Historical information may be provided for reference. Reliance on website content is at your own risk.

4. Changes to the Service and Prices

Product prices may change without notice. We may modify, suspend, or discontinue the Service, or any part of it. Where reasonably possible, we will provide notice of material changes. To the maximum extent permitted by law, we are not liable for a modification, price change, suspension, or discontinuance.

5. Products and Services

Some products or services may be available only online, may have limited quantities, and may be returned or exchanged only under our Return & Refund Policy.

We make reasonable efforts to present product colors and images accurately, but displays vary and we cannot guarantee exact color reproduction. We may reasonably limit sales by person, household, order, region, or jurisdiction and may limit available quantities.

Product descriptions, availability, and prices may change without notice. We may discontinue a product at any time. Offers are void where prohibited. Except where expressly stated or required by law, we do not guarantee that a product or service will meet every individual expectation.

6. Billing and Account Information

We may refuse, limit, or cancel an order. Restrictions may apply to orders connected to the same account, payment method, billing address, or shipping address. If we change or cancel an order, we will attempt to notify you using the contact information supplied at checkout.

You agree to provide accurate, complete, and current order and account information and to update it when necessary so we can complete transactions and contact you. Returns and refunds are governed by our Return & Refund Policy.

7. Optional Third-Party Tools

We may provide access to tools or services operated by third parties that we do not control. Such tools are provided “as is” and “as available.” Your use of them is at your discretion and subject to the third party’s terms. Future features and services will also be subject to these Terms.

8. Third-Party Links

The Service may contain third-party content or links. We do not control and are not responsible for third-party websites, products, services, accuracy, policies, or practices. Review the relevant third-party terms before entering a transaction. Disputes concerning third-party products or services should be directed to the applicable provider.

9. Comments, Feedback, and Submissions

If you submit ideas, suggestions, reviews, proposals, contest entries, or other materials (“Comments”), you grant us permission to edit, copy, publish, distribute, translate, and otherwise use the Comments in any medium, subject to applicable law and our Privacy Policy. Unless separately agreed, we are not required to keep Comments confidential, pay compensation for them, or respond to them.

10. Personal Information

Our collection and use of personal information are governed by our Privacy Policy.

11. Dispute Resolution

If a dispute arises, you agree to contact us first and attempt to resolve it informally. If no resolution is reached through good-faith negotiation, the parties agree, where legally permitted, to resolve the dispute by arbitration in the United States in accordance with applicable local law.

12. Governing Law

These Terms and any separate agreement through which we provide Services are governed by and interpreted under the laws of the United States, without limiting any mandatory consumer protections that apply where you live.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee that the Service will always be uninterrupted, timely, secure, or error-free, or that results obtained through the Service will always be accurate or reliable. We may temporarily suspend or discontinue all or part of the Service.

To the maximum extent permitted by law, your use of the Service is at your own risk. Except where expressly stated, the Service and products made available through it are provided “as is” and “as available,” without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement.

To the maximum extent permitted by law, RTT MEDI and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential losses, including lost profits, revenue, savings, data, or replacement costs, arising from the Service, a product, content, errors, omissions, or inability to use the Service. Where exclusions are not permitted, liability is limited to the greatest extent allowed by law.

14. Indemnification

You agree to indemnify and hold harmless RTT MEDI and its affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from third-party claims and reasonable legal fees arising from your violation of these Terms, incorporated policies, applicable law, or another person’s rights.

15. Severability

If any provision of these Terms is found unlawful, void, or unenforceable, it will be enforced to the fullest extent permitted and the unenforceable portion will be severed without affecting the remaining provisions.

16. Termination

Obligations and liabilities arising before termination survive termination. You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe you have violated these Terms, and you remain responsible for amounts due through the termination date.

17. Entire Agreement

These Terms, together with policies and operating rules posted on the website, form the entire agreement between you and us concerning the Service and replace earlier agreements or communications on the same subject. Failure to enforce a provision is not a waiver. Ambiguities will not automatically be interpreted against the drafting party.

18. Changes to These Terms

You may review the current Terms on this page. We may revise them by posting an updated version. It is your responsibility to check for changes, and continued use of the Service after an update becomes effective constitutes acceptance.

19. Contact Information

Questions about these Terms should be sent to support@rttmedi.com.

RTT MEDI
5A08, Jingze Mansion, Huangbeiling, No. 1038 Shennan East Road, Luohu, Shenzhen, Guangdong 518000